DAGAN ...Ordering Information

Ordering Options: To help us with your order, please indicate all options as well as probe(s) desired along with appropriate voltage and frequency. (115V AC 60 Hz or 230V AC 50 Hz). Example of how order should appear:  Instrument Options Probe(s) Voltage Frequency 8100-1 B,C,E 8175 115 60Hz Written price quotations are valid for 90 days (some cases 30 days). All prices are subject to state and local taxes, if applicable. Domestic Sales: Please contact factory for current pricing. Payment Terms: The following are payment terms for domestic institutions and companies: NET 30: In most cases, "Net 30 days" payment terms are available to domestic institutions when ordering with a Purchase Order. All prices FOB Minneapolis, Minnesota USA. Payment terms (U.S. and Canada): Net 30 days DELIVERY: Stock to 45 days for most items; call for current deliveries. Orders under $100.00 are subject to $20.00 handling charge. All prices in United States dollars (USD). Prices are subject to change without notice. Prepayment: prepayment by check (drawn on a U.S. bank): amount due is the total net price prepayment by wire transfer: amount due is the total net price plus any banking/transfer fees Credit Cards: Dagan only accepts Visa or MasterCard All Credit Card orders over $400 will be charged a 5% banking fee. In order to pay by credit card, you must follow these specific instructions. Please write an email to sales@dagan.com with all of the following information: name, billing address for the credit card, shipping address for the products being ordered, part numbers and quantities of the products being ordered, the name that appears on the credit card, and a telephone number at which you can be contacted during business hours. Someone will then call you in order to get the credit card number, expiration date, and 3-digit verification code. Please do not call the regular Dagan telephone number to place a credit card order. Please write us the email described above, and then wait for us to contact you. Foreign Sales: Prices may be slightly higher for some items. Please contact factory for current pricing. Payment Terms: The following are payment terms for foreign institutions and rated companies: Prepayment: prepayment by check (drawn on a U.S. bank): amount due is the total net price prepayment by wire transfer: amount due is the total net price plus any banking/transfer fees NET 30: In some cases, "Net 30 days" payment terms are available to foreign institutions. A slight fee may be charged in these cases. All prices FOB Minneapolis, Minnesota USA. Payment terms (U.S. and Canada): Net 30 days DELIVERY: Stock to 45 days for most items; call for current deliveries. Orders under $100.00 are subject to $20.00 handling charge. All prices in United States dollars (USD). Prices are subject to change without notice. Returns All returns in first 30 day's are subject to a 10% restocking charge as while as the billed shipping/insurance/handling charges.  Customer pays return shipping.  After 30 day's returns are not allowed without prior negotiation. Cancellations Items built to customer’s specific specifications may not be cancelled. Foreign Sales Representatives and Japan: Orders from anywhere in the world may be placed directly with Dagan Corporation to be shipped to anywhere (except Japan). If you prefer to order through a specific foreign sales representative, have them contact our sales department. If you need the names of representatives in your area, contact us. Please keep in mind that prices will almost always be higher than Dagan's list price when ordering through a representative. In Japan, Bio Research is our exclusive dealer. Their address is: BIO RESEARCH CENTER CO., LTD. YOKOTA BLDG. 4F 2-28-24, IZUMI, HIGASHI-KU, NAGOYA , JAPAN TEL: (052) 932-6421 FAX: (052) 932-6755 EMAIL: brc@p.o.iijnet.or.jp Warranty: Dagan Corporation warrants all products (except as noted) to be free from defects in workmanship and material under normal use and service for a period of one full year to the original purchaser (one year also for Cornerstone Instruments and instruments sold outside North America) from the date of delivery. During this period, Dagan Corporation will service your instrument at no charge. A phone call to us can usually provide enough data to confirm the problem. We will then immediately ship to you any replacement parts, or if you prefer that we perform the service, return the instrument to us and we guarantee it will be repaired and shipped back to you. Please call our customer service department if you have a problem or need an option added to your machine. We will issue you a return authorization number to expedite your repair. Do not return goods until instructions have been received

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Dagan Corporation Minneapolis MN USA 612-827-5959 New FAX Number 413-825-5959  Email: info@dagan.com 8/09